InboxLoop

Email marketing and CRM guides for U.S. small businesses: list building, deliverability, automated flows, and choosing a platform.

Author: Marcela Tran

Marcela Tran spent nine years running lifecycle email for direct-to-consumer brands and a business-services firm, which means she has built the welcome series, watched it underperform, and fixed it more times than anyone should have to. She started InboxLoop because most email advice is written by platforms that earn more when you send more. She writes for owners who send a modest number of emails and would like each one to be worth the unsubscribe risk.